Your travel experience begins well before your departure.
Your health and safety are our top priority.
The current health climate has forced us to adapt our services in airports, lounges and on board to ensure your safety and our compliance with the latest health and safety guidelines.
Wearing a surgical mask is mandatory at the airport and during your flight. We also ask that you practice social distancing whenever possible.
At the airport, hand sanitizer dispensers are available at your convenience.

The La Première experience
at Paris-Charles de Gaulle

Personalized service and exclusive access


In Paris*, Bordeaux*, Lyon*, Marseille*, Nice* and New-York City, your personal Hertz DriveU driver will pick you up in a premium vehicle and drive you to the airport.

You can also take advantage of this service upon arrival of your La Première cabin flight at Paris-Charles de Gaulle or your connecting flight to one of the cities listed. The Hertz DriveU service is complimentary* to our La Première guests.

Book your driver by telephone, up to 24 hours before the transfer, by calling your exclusive La Première number.

Most Hertz DriveU vehicles are equipped with a Plexiglas partition to ensure your safety and that of the driver. The seats, armrests and handles are disinfected after each trip and hydro-alcoholic gel is at your disposal.


As soon as you arrive at the airport, you will be greeted in front of Terminal 2E, opposite Gate 14, the exclusive meeting place for our La Première guests.
A concierge will take care of your baggage. You will then be received in a private check-in lounge, where every formality will be carried out for you.

Afterwards, you are free to enjoy a relaxing stay in the La Première lounge.

* The transfer is offered free of charge within a 40 km radius around Paris-Charles de Gaulle airport. Please note that beyond this distance, additional kilometers are at your expense.

Simplified boarding

You will be fast-tracked through airport security and then chauffeured to your aircraft in a luxury vehicle.

For your added safety and comfort, we disinfect the seats, armrests, handles, as well as the trunks of the vehicles after each trip. Each vehicle is also aired regularly and equipped with hydro-alcoholic hand sanitizers.

​Once you arrive on board, you'll be personally introduced to the La Première cabin crew who will welcome you to your suite. Make yourself comfortable: get ready to enjoy the La Première in-flight experience.

A full team at your service

All throughout your trip, including upon arrival and during connections, an Air France team member will be available at your side at every turn. You receive priority access when exiting the aircraft and our staff will accompany you to the baggage claim area.

During connections, you will be welcomed immediately upon arrival and accompanied to the La Première lounge.

The La Première experience around the world

Air France is ready to welcome you in its lounges located in airports around the world. As soon as you check in, you receive a personalized welcome at the La Première counters.

In addition, you always receive priority access when exiting Air France aircraft and at baggage claim.
Enjoy the comfort of a chauffeured luxury car for your transit to or from the airport, anywhere in the world. Contact us on your exclusive La Première number.

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